Trusted Local Score

A trust score that has to earn itself.

Built from review volume, recency, and how a business actually responds to its customers — not just a star average.

33
Elite
326
Trusted
198
Building Trust
26
Trust Concern
1
Trust Unknown
30
No Recent Reviews
239
Too Few Reviews
853
Total Scored
How it's calculated

Three things a star rating alone can't tell you.

A business with 3 five-star reviews from last month looks identical to one with 400 reviews earned over years, on a plain star average. Trusted Local Score doesn't let it.

Review volume

More genuine reviews earned over time builds more confidence in a business's true reputation than a handful of recent ones.

Recent activity

A business actively earning reviews right now reflects its current quality better than one coasting on reviews from years ago.

Owner responsiveness

Businesses that reply to reviews — especially critical ones — show they're actually listening to their customers.

Browse

Every market, every trade.

Trusted Local Score covers 1 market and 28 categories, and growing.

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Run a local business?

See exactly where you stand, what's affecting your score, and get a free improvement plan — or request one if we don't have you yet.

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